Training

Learning Tracks - Coming Soon!

Our Learning Tracks provide you with an easy-to-follow learning program for each of the key roles in your business.  Specialized for the Front Desk team, Managers and Owners, the Learning Tracks outline the steps for success in understanding how the software can help you manage and grow your business.

Front Desk Training

courses/chapters
  • Front Desk Basics
  • Understanding the Front Desk Role
  • Daily Components
    of the Front Desk Role
  • Impact of the Front Desk Role on the Business
  • Goal Setting

  • Advanced Operations
  • Business Operations
  • Key Indicators
  • Huddles
  • Monitor Goals

  • Stock Management
  • Understanding Inventory
  • Monitoring Expenses
  • Systems for Success
  • Creating a Foundation



Manager Training

courses/chapters
  • Manager Basics
  • Understanding the Manager
    Role
  • Daily Components
    of the Manager
    Role
  • Impact of the Manager Role on the Business
  • Goal Setting

  • Advanced Operations
  • Business Operations
  • Key Indicators
  • Team Huddles
  • Monitor Goals

  • Stock Management
  • Understanding Inventory
  • Monitoring Expenses
  • Systems for Success
  • Creating a Foundation

  • Coaching
  • Understanding Learning
    Types
  • Identifying Opportunities
  • Creating a
    Plan
  • Motivating and Monitoring
    the Plan

  • Cash Flow
  • Building a Successful Model
  • Identifying Opportunities
  • Understanding the Financial Reporting
  • Creating and Monitoring
    the Plan


Owner Training

courses/chapters
  • Staff Attraction & Retention
  • Defining Who You Are
  • Telling Your Story
  • Partnership Development
  • Measuring Success

  • Strengthening Profitability
  • Grow Your Top Line
  • Cost of Goods
  • Inventory Management
  • Operating Expenses

  • Increasing Productivity
  • Effective Coaching
  • Service Productivity
  • Service Opportunity
  • Service Opportunity

  • Client Attraction & Retention
  • Retail Opportunity
  • Service Opportunity
  • Targeted Promotions
  • Measuring Success

  • Optimizing Retail Opportunity
  • Current
    Reality
  • Coaching /
    Scripting
  • Commitment
  • Measuring Success




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