Reduce the uncertainty of database management.
No expensive hardware or IT staff is needed!
Enterprise HA is our full-service software solution. Real-time data hosted in secure off site facilities offers you the opportunity to focus on your business instead of managing a technical infrastructure.
Enterprise HA is available for single or multi-location salons and spas that want to rest easy knowing that their business data is secure. We host your data in two mirror site data centers (for geographic redundancy) in Baton Rouge, Louisiana and Dallas, Texas. Accessed through an internet connection instead of being stored on a local computer, the Enterprise HA software solution lets you sleep at night – rest assured your data is safe. With database maintenance and routine backups included in your subscription, there is no need for an expensive IT staff or expensive servers that soon become obsolete.
Features
- Reliable Oracle database
- Scalable - unlimited number of users and locations
- Centralized data administration
- Centralized booking/call center option
- Consolidated enterprise-wide reporting
- Centralized database – (change the order – record, purchase history then gift certificate) offering one client record, gift certificate redemption at all locations, single client purchase history
- Master database option for multi-location expansion
- Instant messaging between locations and computer workstations
- Ability to see inventory quantities at all locations
- Manage staff who work in more than one location
- Security categories across locations for flexible staffing
- Master bill payment option for parties and events
Data Center Features
- Multiple internet connections to the data centers
- Managed by a certified staff of engineers and monitored around-the-clock
- Oracle Database Administrators on staff
- Data Centers have fully planned disaster recovery options
- Environmental controls and redundant cooling controls
- Multiple backup generators
Special Requirements and Equipment
- Permanent broadband (DSL, Cable, T1) internet connection with a public static IP address
- Network attached printers (printers connected directly to the built in network card or an external print server)
Implementation
The implementation process takes approximately five weeks once you have received your static IP address and your hardware.
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Central Database
Central database administration offers easy multi-location management. You have the ability to quickly move among locations in a centralized booking/call center environment. |
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Instant Message
Instant Message Center enables a call center or corporate location to communicate with the locations (even to a specific terminal) via instant messaging. |
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Single Customer Record
A customer record is shared among locations and enables tracking of purchase history by location and the ability to redeem gift certificates in any locations. |
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Enterprise Reports
Our Enterprise reporting offers flexibility through consolidated or detailed report formatting. You can determine how to group your locations and you have the option to auto-print overnight at a corporate location. |
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» SalonBiz Enterprise HA pricing
» See Hardware & Software Compatibility
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