Special Features

AVEDA Vital Signs

The Aveda Vital Signs reports are the detailed reports that support the Aveda Benchmarks module.

Aveda Client Retention Report

The Aveda Client Retention report looks at the entire location’s service clients who have returned for another service within 90 days of their last service.

1. From the SalonBiz®/SpaBiz® menu bar, click on the Reports icon.
2. Click on the Open button.
3. Select Aveda Vital Signs in the Report Sub-Categories field.
4. Select Aveda Client Retention report.
5. Enter the last day of the previous month. The report will automatically calculate back 90 days from the date you entered.

Aveda Client Retention by Staff Report

The Aveda Client Retention by Staff report looks at service clients who have returned for another service within 90 days of their last service. It records this information for each individual staff member.

1. From the SalonBiz®/SpaBiz® menu bar, click on the Reports icon.
2. Click on the Open button.
3. Select Aveda Client Retention by Staff report.
4. Enter the last day of the previous month. The report will automatically calculate back 90 days from the date you entered.

Aveda Staff Retention Report

The Aveda Staff Retention report measures the number of service providers who have remained with the business yearly. It calculates from their staff category link.

1. From the SalonBiz®/SpaBiz® menu bar, click on the Reports icon.
2. Click on the Open button.
3. Select Aveda Vital Signs in the Report Sub-Categories field.
4. Select Aveda Staff Retention report.
5. Enter a date range.

Aveda Staff Retention by Staff Category Report

The Aveda Staff retention by Staff Category report looks at the number of service providers who have remained with the business on an annual basis. It separates the staff by their staff category and provides retention for the category.

1. From the SalonBiz®/SpaBiz® menu bar, click on the Reports icon.
2. Click on the Open button.
3. Select Aveda Vital Signs in the Report Sub-Categories field.
4. Select Aveda Staff Retention by Staff Category report.
5. Enter a date range.

Aveda Percent of Customers Prebooked Report

The Aveda Percent of Customers Prebooked report looks at service clients who have booked a future appointment with any staff member on the day that their service was experienced (prebooked) and service clients who have booked a future appointment with the same staff member on the day that their service was experienced (rebooked).

1. From the SalonBiz®/SpaBiz® menu bar, click on the Reports icon.
2. Click on the Open button.
3. Select Aveda Vital Signs in the Report Sub-Categories field.
4. Select the Aveda Percent of Customers Prebooked report.
5. Enter a date range.

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