SalonBiz Articles
New Leadership of SalonBiz and SpaBiz
November 10, 2008 -- Sandra Cashe has been named the new President of SalonBiz and SpaBiz. Previously, she was Vice President of Aveda Sales and Education for Neill Corporation and has an extensive background in business ...
Coaching Your Staff To Success
Heath Smith Opens Up His Playbook for Increasing Service Productivity
October 10, 2008 -- When you hear the word "coach," many things may come into your mind: that new bag you've had your eye on, the business trip you have coming up or a bad sitcom starring Craig T. Nelson. But does it e...
Bulking Up Your Bottom Line
Lydia Adams Shares Her Tips for Strengthening Profitability
September 08, 2008 -- Although we often hear or use sports analogies in the salon and spa business, many of us are less than world-class athletes (which may be putting it mildly). However, we do understand and value the im...
William Edge Maximizes Retail In Unconventional Ways
Why “Sell” Isn't Just Another Four-Letter Word
August 01, 2008 -- William Edge has become a leader in the industry by re-inventing the concept of selling. His unconventional (yet very successful) methods have made him a sought-after motivational speaker and consulta...
Marilyn Ihloff Reveals her Rules of Attraction
What You Can Do To Build The Best Team For Your Business
June 05, 2008 -- When Marilyn Ihloff opened Ihloff Salon and Day Spa in 1980 in Tulsa, Oklahoma, she knew that the key to her success was attracting (and then retaining) the best team possible to help her grow her bus...
John DiJulius Helps Us Crack The Code On Customer Service
Revealing Simple Ways To Deliver Secret Service Through Technology
June 02, 2008 -- Successful, sustainable salons and spas know how to differentiate themselves through the customer service they deliver and the relationships they build on a daily basis. World-class service can be del...
